Eligibility: We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may be eligible for a return or exchange.

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Timeframe: You have up to 14 days from the date of delivery to initiate a return or exchange request. Please note that the item must be unused, unworn, and in its original condition with all tags and packaging intact.

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Return Process: To initiate a return or exchange, please contact our customer support team with your order details and reason for return/exchange. Our team will guide you through the process and provide you with a return authorization if applicable.

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Return Shipping: The customer is responsible for the return shipping costs, unless the return is due to a product defect or an error on our part. We recommend using a trackable shipping method to ensure the safe return of the item.

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Refunds and Store Credit: Once we receive the returned item and verify its condition, we will process your refund or issue store credit, depending on your preference. Refunds will be issued to the original payment method used during the purchase.

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Exchanges: If you wish to exchange your item for a different size, color, or style, please indicate your preferred exchange item when contacting our customer support team. Exchanges are subject to availability.

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Non-Returnable Items: For hygiene reasons, certain items such as hijabs, undergarments, and accessories may not be eligible for return or exchange unless they are defective or damaged.

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Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer support team immediately. We will assist you in resolving the issue promptly.

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We strive to make your return and exchange process as smooth as possible. If you have any further questions or need clarification on our policy, please don't hesitate to reach out to our customer support team.

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To request a return or an exchange, please visit our Return Portal.